Frequently Asked Questions

879 FAQ — All Your Questions Answered in One Place

From logging in to making a withdrawal — find clear, straightforward answers to any question about using 879 right here. Can't find what you're looking for? Contact support.

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The most frequently asked questions at 879

Thousands of users ask about these six topics every day. Detailed answers are provided below.

Login & Account

Forgotten passwords, blocked accounts, OTP issues — all your login-related questions answered in one place.

Deposits & Payments

Learn how to deposit via Mobile Banking, Nagad, or Rocket — including processing times and minimum amounts.

Withdrawals & Cashouts

How fast are withdrawals, what documents are required, what are the limits — all your withdrawal questions answered.

Bonuses & Offers

How to claim your welcome bonus, what wagering requirements mean, and how daily cashback works — find out everything here.

Games & Betting

Live Casino, fish games, Sports Betting — learn how to play each game, understand the rules, and find out the payouts.

Security & Verification

Why KYC verification is needed, how to enable 2FA, and how to keep your account secure — all answered here.


All Questions Account Payment Bonus Games Security

From joining 879 to placing your first game — questions can come up at every step. We've put together this 879 FAQ based on the most common questions from hundreds of thousands of users across Bangladesh. Every answer is written in plain, straightforward language that anyone can follow.

Account & Login

To open a free account at 879, you'll need an active Bangladeshi mobile number or email address. During registration, you'll be asked to provide your name, date of birth, and a strong password. Users under 18 are not permitted to register at 879. Each person may only hold one account. To register, Go Here

On the login page and click the "Forgot Password?" link. Enter your registered mobile number or email address. An OTP or reset link will be sent within a few minutes. Set your new password and log back in. If you run into any issues, contact our 24/7 live support team.

Your account may be temporarily blocked after repeated incorrect password attempts or if suspicious activity is detected. Wait 30 minutes and try again, or reset your password. For a permanent suspension, contact live chat to find out the reason and get it resolved. Logging in from multiple devices at the same time can also trigger this issue.

Yes, you can change your registered mobile number from your account settings. You'll need to verify via an OTP sent to your old number or email. For security reasons, withdrawals may be put on hold for 24 hours after the number change. Contact the support team if you need assistance.

Deposits & Withdrawals

879 currently supports the following deposit methods:
  • Mobile Banking (Personal & Merchant)
  • Nagad
  • Rocket
  • Upay
  • Bank Transfer (DBBL, BRAC, Islami Bank)
To learn more about deposits, Deposit Page See details.

The minimum deposit at 879 is just BDT 100, payable through any mobile banking service in Bangladesh. The maximum single deposit limit varies depending on your payment method and account verification level. Verified KYC accounts enjoy higher limits. For more details, Deposit Page See details.

Mobile Banking and Nagad withdrawals at 879 are typically processed within 15 minutes to 1 hour. Bank transfers may take 1–3 business days. During peak hours, there may be slight delays. For more information on withdrawals, Withdrawal Page See details.

Wait 5–10 minutes first, as minor delays can sometimes occur. If your balance still hasn't been credited, contact live chat support with your transaction ID, amount, and time. Having a screenshot of the payment ready will help resolve the issue faster.

Bonuses & Promotions

A welcome bonus is available on your first deposit after registering at 879. You may also receive free spins or a free bet immediately after signing up. To claim your bonus, go to the Bonus section after creating your account. Make sure to read the bonus terms and conditions carefully.

A wagering requirement means you must bet a specified multiple of your bonus amount before it can be withdrawn. For example, if a BDT 100 bonus has a 20x requirement, you'll need to wager BDT 2,000 before the bonus becomes withdrawable. Requirements vary by bonus, so always read the details before claiming.

Log in to 879 every day and your daily login bonus will be credited automatically. The longer your streak, the bigger the bonus — with special rewards at 7, 15, and 30 consecutive days. Missing even one day resets your streak, so make it a habit to log in daily.

Games & Betting

879 currently offers the following game categories: New games added every month.

In Fish Game Various fish swim across the screen and you shoot them using a gun. Different fish earn different points and rewards based on their size and type. Bigger fish are harder to take down but offer bigger rewards. Set your bet amount at the start of the game and play strategically.

879's Sports Betting The Sports Betting section covers cricket (IPL, World Cup, BPL), football (Premier League, La Liga, Champions League), tennis, badminton, e-sports, and kabaddi. The live betting feature also lets you place bets while a match is in progress.

Security & KYC

KYC (Know Your Customer) verification secures your account and helps prevent fraud. Without KYC, your withdrawal limit will be lower. To verify, upload a photo of your National ID or passport along with a selfie. Verification is usually completed within 24–48 hours. Once verified, your withdrawal limit increases significantly.

Go to Account Settings and find the 2FA option under the "Security" section. Choose either Google Authenticator or SMS OTP. Google Authenticator is the more secure option as it works without an internet connection. With 2FA enabled, you'll need to enter an additional code each time you log in, keeping your account protected against unauthorized access.

Change your password immediately and log out of all active sessions. If 2FA is enabled, logins from new devices will be blocked. Then notify our 24/7 live support and describe the suspicious activity. Our security team will act quickly. Going forward, use a strong password and enable 2FA.

Yes, 879 uses SSL encryption to keep all data secure. Your personal information is never shared with third parties. For more details, please see our Privacy Policy Read. We conduct regular security audits and maintain international standards.

App & Downloads

The 879 app is available directly from our Download Page available for download. For Android, download and install the APK file. Before installing, enable "Unknown sources" in your phone's settings. iOS users can access the platform the same way via the web app. If you experience any issues during installation, contact support.

Log in to the app once with your mobile number and password. Then go to App Settings and enable the "Biometric Login" option. If your phone supports fingerprint or Face ID, you won't need a password for future logins. This feature is supported on both Android and iOS devices.
If your question isn't listed above, reach out to our 24/7 live support team for assistance.

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